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Terms & Conditions

Blinkstores.co.uk is a UK based company that operates from South Yorkshire, United Kingdom. This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the goods (Goods) listed on our website www.blinkstores.co.uk(our site) to you. Please read these terms and conditions carefully before ordering any Goods from our site. You should understand that by ordering any of our Goods, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference. Please click on the button marked “I Accept” in our shopping cart if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Goods from our site.

 

ORDER AVAILABILITY

Our site is only intended for use by people resident in the United Kingdom. We currently do not accept orders from individuals outside those countries.

 

YOUR STATUS

By placing an order through our site, you warrant that: You are legally capable of entering into binding contracts; You are at least 18 years old; and You are resident in the United Kingdom.

 

HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy Goods. If the Goods you have ordered are not available or discontinued, or if we are unable to deliver them to you within 60 days, we shall inform you of this. In this event, no Contract shall have been formed between you and us. If we are unable to supply the Product and payment has already been made by the buyer, then the buyers account will be refunded or re-credited with the sum paid by the Buyer. The Seller will not be obliged to offer any compensation for disappointed suffered.

 

PRICE AND PAYMENT

The price of any Goods will be as quoted on our site from time to time, except in cases of obvious error. These prices include VAT but exclude delivery costs, which will be added to the total amount due as set out in our Delivery Guide. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation. Our site contains a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where correct price is less than our stated price; we will charge the lower amount when dispatching the Goods to you. If a correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Goods, or reject your order and notify you of such rejection. We are under no obligation to provide the Goods to you at the incorrect (lower) price, even after we have sent you an Order Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a misprice. Payment for all Goods must be by credit or debit card. We accept payment made with all major credit/debit cards, with the exception of American Express. Your credit or debit card will be charged at the time the order is made.

 

CONSUMER RIGHTS

If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Goods. In this case, you will receive a full refund of the price paid for the Goods in accordance with our refunds policy (set out in Clause 10 below). To cancel a Contract, you must inform us via email at sales@blinkstores.co.uk. You must make the Goods available to us for collection and during this time keep the Goods in the same condition in which you received them. You may not use the Goods. You have a legal obligation to take reasonable care of the Goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. If a customer wishes to cancel after receiving goods, for reasons of change of mind, incorrect goods ordered, wrong size, wrong colour choice, do not fit for any reason, then these will need to be posted back to us by you manually and we will then charge you a £5 re-delivery fee of correct item, any additional delivery charges paid are non refundable. You will not have any right to cancel a Contract for the supply of any Goods that were made to your explicit specifications or which have been clearly personalised for your use. If you have entered into an agreement under which fixed sum credit is granted by us (or by another person under an arrangement between that person and us) to fully or partly pay the Contract price (“Related Credit Agreement”), then your notice to cancel the Contract will also cancel the Related Credit Agreement. Please be aware that images of our products on our website are for illustration purposes only. Any item that is not furniture or the specified product in the product description on the web page, or that appears in any photograph or illustration on the website will not form part of this contract.

 

RISK AND TITLE

The Goods will be at your risk from the time of delivery pursuant to clause 9 and if you wrongfully fail to take delivery of the Goods, then risk of the Goods shall pass to you at the time we tendered delivery of the Goods. Ownership of the Goods will only pass to you when we receive full payment of all sums due in respect of the Goods, including any delivery charges.

 

Unwanted goods/wrongly ordered:

Goods will be collected at a charge of £79 per item. If you require an exchange there will also be a redelivery charge of £39. Goods must be returned in the original packaging they arrived in, in order to be collected. Please note: The items will not be collected if they are not safely or sufficiently packed. Any mattresses received that are vacuum packed (rolled up), if you find that the mattress is not suitable, we would kindly ask for you to contact us and we will send you a mattress bag and to not to use it and re-wrap ready for collection or exchange. All the firmness ratings advertised on our site for mattresses are given by us and are based on comparison of the different products we sell, if you wish to return an item due to it not meeting your firmness rating expectation a collection fee will be applicable of £79 per item. Goods must be returned within 30 days of delivery.

 

Damaged or Faulty goods:

Damages must be reported within 24hrs – 48hrs of receipt of goods. In all cases goods must be repackaged sufficiently in order to collect or exchange. Please check all packages before signing “received in good condition”. If any packages have any damage to them, please sign as “damaged” and refuse the delivery. If goods have been signed for and taken in and upon unpacking find that the goods are damaged the cost of the replacement part and redelivery fee of £39 will be payable by the customer. If after unpacking an item you find the item is faulty or damaged we would require photographic evidence to prove this before we can proceed with a replacement/collection.

 

GENERAL

We own the copyright in and operate this website. Any photographs displayed on our website have been reproduced by us with the permission of the copyright owner. You may not copy, reproduce, republish, upload, post, transmit or distribute any material from this website in any way without our express written permission. All trade marks, service marks and trade names are our property (or are used with the permission of the trademark owner). Infringement of any copyright or trademarks on this website may lead to legal action against the infringer.

 

PRIVACY AND SECURITY POLICY

We are registered as Data Controller in accordance with the terms of the Data Protection Act 1998. You may visit this website and access the public information while remaining anonymous and not revealing any personal information. We may record details of the domains from which users visit this site and analyse the data to assess trends, statistics and customer’s needs. Information and data may be automatically collected through cookies. Users should familiarise themselves with the operation of cookies. Most browsers are initially set up to accept cookies. If you prefer you can set yours to refuse cookies. If you wish to make an online purchase from us, then you will be required to provide certain personal information as a prerequisite of being able to place an order. We will only ask you for as much information as we need to process your order and perform the Contract. That information will be: Retained by us for as long as it is needed to perform the Contract; and Kept secure in accordance with the requirements of the Data Protection Act 1998. We shall not transfer any of your information outside of the European Economic Union. You may contact us at any time for access to your information in order to ensure that the information is correct and up to date. At the time of placing your Order you give your consent to us to contact you by electronic mail in relation to the supply of the Goods. When placing an order you have the opportunity to specifically allow us to provide you with details of products which we consider to be of interest to you by ticking a corresponding box. If you do not give your consent, then we will not send you any such information. If at ant time you wish to withdraw your consent, you should notify us immediately in writing. In accordance with our security policy, we will use all reasonable endeavours to ensure that: Our ordering system is on a secure server and is encrypted to prevent any security breach; Any information you send to us (personal information or credit card details) is kept secure and cannot be intercepted by a third party; and Any equipment at our business address is kept secure to avoid any tampering or unauthorized use of your information.

 

LAW AND JURISDICTION

Contracts for the purchase of Goods through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

 

PRIVACY POLICY

In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with Paypal, to confirm your identity. Paypal will check any details we disclose to them against any data bases (public or private) to which they have access and will keep a record of that check. Paypal will also retain this information and may use it in the future to assist other companies with identity verification. This assists us to protect you and us from fraudulent transactions. In summary We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Blinkstores.co.uk possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others.

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